At Treasure Coast Food Bank (“Food Bank” or “we”), your privacy is important to us and we know that you care about how your personal information is used and shared. This Privacy Policy, as part of our Terms and Conditions of Use, explains what information we gather about you, how we use it, and the safeguards we have in place to protect it. Please read this Privacy Policy carefully before using Food Bank website. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this Privacy Policy.
Our Commitment to Our Donors:
We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.
This policy applies to all information received by Treasure Coast Food Bank, both online and offline, on any Platform (“Platform”, includes the Treasure Coast Food Bank website and mobile applications), as well as any electronic, written, or oral communications.
To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.
Contents
Collection of Information
Use and Sharing of Information
Opt-Out
Donation-Related Information
Client Information; Specific Consent Forms
Cookies and Tracking
Security
Modification
Contact
California Privacy Rights
Collection of Information
In the course of using the Site owned and operated by Food Bank, Food Bank may ask you for certain information, including, but not limited to, your name, email address, postal address, telephone number and fax number. Such information is provided voluntarily and knowingly. In general, you can visit our Site without telling us who you are or revealing any personal information about yourself; however, you must provide personal information in order to make a donation.
We may also ask for certain information about you when you make a donation on the Site. This information may include your name, mailing and billing address, zip code, phone number, billing information and/or email address. This information may be required to complete your donation.
Food Bank may also collect non-personally identifiable information when you visit our Site, including but not limited to such information as the type of browser you are using (e.g., Safari, Chrome, Internet Explorer), the type of operating system you are using, (e.g., Windows or Mac OS), the domain name of your Internet service provider (e.g., Verizon, AT&T), your IP address, aggregate data about the number of visits to the Site, and/or aggregate data about the pages visited, but in doing so we do not connect this information with your personal information such as your name or email address.
Our Site is not directed to children under the age of 13 years. We will not request personally identifiable information from anyone whom we know to be under the age of 13. By using our Site, you represent and warrant that you are at least 13 years old. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information.
Use and Sharing of Information
The Food Bank values the privacy of our donors and does not copy, reproduce, publish, post, distribute, share or sell, the name, personal contact information or description of donors to any outside individual or business. Exceptions are those required by law, requested in grant applications or in connection with bank credit or debit card transactions made with prior knowledge or consent of the donor.
If you do not wish to grant Food Bank the right to use your Personal Information for future marketing communications with Food Bank and/or share your Personal Information with other third-party charitable organizations for marketing purposes, please notify Food Bank in the manner identified in the “Opt-Out” section below.
Opt-Out of the Access to Personal Information
In the event you do not wish to receive any further promotional information from Food Bank, or allow Food Bank to use the Personal Information for the marketing or promotional purposes set forth in the “Collection of Information” and “Use and Sharing of Information” sections above, you can notify Food Bank directly at info@tcfoodbank.org or at 772.489.3034. If you are making an electronic donation and wish to opt-out of such release, simply click on the “Opt-Out” box contained on the donation form. Upon receipt of your request to opt-out, Food Bank will remove your information from any future marketing communication lists and no longer share your information with third party charitable organizations for promotional purposes. Please note that the limitations on Food Bank’s use of Personal Information and General Information as set forth above do not apply in the event of a transfer of Food Bank’s assets, and General Information and Personal Information owned or in the possession of Food Bank may be transferred, distributed, or sold as part of Food Bank or its assets, except as prohibited by law.
If we have sent you a promotional email, you may send us a return email to the address specified in the email asking to be omitted from future promotional email distributions. This opt-out does not apply to transactional emails regarding your donation or updates to our policies.
Upon request, we will provide you with the information we maintain about you so that you may request corrections. This information will be sent via email unless otherwise indicated. Please contact us by email at info@tcfoodbank.org or in writing at:
Treasure Coast Food Bank
ATTN: Communications
401 Angle Road
Fort Pierce, FL 34947
To protect your privacy and security, we will take reasonable steps to verify your identity before providing information or making corrections.
Donation-Related Information
Food Bank does not store your credit card information when you donate on our website. In the case of donations, we may ask for personal information such as your name, mailing and billing address, zip code, phone number, billing information, email address and any other information required to complete the transaction. In doing so, we may transmit payment information to third parties, such as banks, credit card companies, payment clearance services or other service providers to complete the transaction. We may also provide shipping information to third parties in order to permit them to deliver products to you. We process standard credit card information (card number, card type, expiration date) via an encrypted SSL (defined below) session.
We maintain records of all donations made to Food Bank. Food Bank strives to keep such information private and confidential and we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure such information.
Individuals who have made donations to Treasure Coast Food Bank whose email address we have on record will be put on a list receive TCFB’s general email updates and e-newsletter. On occasion Treasure Coast Food Bank may use an e-append service to update donor email addresses. If you later want to be removed from that list, you can remove yourself by following the directions in the correspondence you receive or following the “Opt-Out” procedures in this Privacy Policy.
Client Information; Specific Consent Forms
As part of our service work with clients we may collect Personal Information and other sensitive information of clients. This information is provided voluntarily as part of receiving the services. If we collect this information offline, our use and disclosure of such information shall be subject to a separate consent form. We only collect and use this information in accordance with this Privacy Policy or as set forth in the applicable consent form for the client. To the extent that there is any conflict between the terms of an applicable consent form and this privacy policy, the terms of the applicable consent form will control with respect to the information covered by the consent form. Food Bank will use reasonable security measures, such as those set forth in this Privacy Policy, to protect such information.
Cookies and Online Tracking
A “Cookie” is a very small text file placed on your hard drive by a webpage server that enables a web server to identify users that visit a site hosted by that server. It is uniquely yours and can only be read by the server that gave it to you. Food Bank may use tracking tools, including without limitation Cookies, in order to identify you when you revisit our Site so that Food Bank can provide more customized information to you and better understand your behaviors and browsing activities. In addition, our Site may contain advertisements that may contain Cookies, or contain links to other Web sites that contain Cookies. We may might permit third parties to gather information passively on our Sites, including for behavioral advertising purposes. You can control many tracking tools. In particular, your browser gives you the ability to delete or reject Cookies and you can opt out of some online behavioral advertising by going to www.aboutads.info/choices.
Additionally, some browsers have a ‘do not track’ feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are currently not set up to respond to those signals. If you block or delete cookies, please be aware that not all of the tracking described in this policy will stop. Please note that if you block Cookies, certain features on out Site may not work.
Food Bank does not engage in the collection of personally identifiable information over time and across third-party websites.
Security Disclaimer
Food Bank has implemented security measures to help protect against the risk of loss, misuse and alteration of General Information or Personal Information under Food Bank’s control. Food Bank protects your online donation information by using Secure Sockets Layer (“SSL”) technology, which works by encrypting the information provided by consumers making a donation. Nevertheless, such security measures may not prevent all loss, misuse or alteration of information on the Site, and Food Bank is not responsible for any damages or liabilities relating to any such security failures. By using this Site, you understand that there is a risk that data and communications, including email and other electronic communications, may be accessed by unauthorized third parties when communicated over the Internet. The foregoing does not affect any liability which cannot be excluded or limited under applicable law.
Modification of Privacy Policy
Food Bank may change this Privacy Policy at any time by posting the changed or amended Privacy Policy on the Site. Your continued viewing of or use of this Site following the posting of any changes to this Privacy Policy will indicate your assent to any such changes or amendments.
How to Contact Food Bank
You may contact Food Bank with questions or comments regarding this Privacy Policy, updating any Personal Information, opting out of the release of General or Personal Information, or anything else related to Food Bank and/or this Site at info@tcfoodbank.org or at 772.489.3034.
Your California Privacy Rights
Under California law, a California resident with whom Food Bank has an established relationship has the right to request certain information with respect to the types of personal information Food Bank has shared with third parties for their direct marketing purposes (if any), and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. In response to a written request, Food Bank is allowed to provide a cost-free means to opt-out of such sharing. All requests for such information must be in writing and sent to:
Treasure Coast Food Bank
ATTN: Communications
401 Angle Road
Fort Pierce, FL 34947
Posted: April 21, 2016
