Mobile Distributions Program Coordinator

TREASURE COAST FOOD BANK

Job Description

 

Title: Mobile Distributions Program Coordinator               Reports to:  Manager of Partner Engagement-Programs

 

Job Category: Exempt                                                                                  Date of revision:  04/10/2024                                                                                                                    

 

Position Summary:

The Mobile Distribution Coordinator will provide oversight of Treasure Coast Food Bank’s (TCFB’s) Mobile Pantries/Programs in assigned service areas. Coordinate overall management, operation, and reporting for the Mobile Distribution programs. In collaboration with TCFB’s Mobile Pantry community partners, the Coordinator will ensure that our mobile programs are able to efficiently and effectively distribute nutritious food while ensuring food safety and program compliance. The Mobile distribution Coordinator will ensure the success of the mobile distributions to meet the immediate need for food equitably throughout our service area, positively impact long-term food security in our community, and foster a hunger relief culture within our community and our organization.

 

Principal Duties and Responsibilities:

• Serves as a site leader at mobile pantry distributions to direct all on-site activities of the volunteers at a distribution.
• Maintains crowd/line control and ensures the safety of volunteers and clients at the distribution site.
• Ensure all products are properly pulled and staged for each distribution, and that necessary supplies and equipment are stocked on the mobile food pantry truck.
• Ensure that the TCFB truck and warehouse equipment are properly maintained and cleaned and are fully serviceable for distribution, and report any defect of the mobile pantry truck and warehouse equipment to the supervisor.
• Maintain and provide accurate and timely reports, including vehicle inspections (pre-trip and post-trip logs), sign-in sheets, distribution reports regarding food distribution, client data, and other required data.
• Comply with OSHA, DOT, and ServeSafe safety policies and programs developed for the mobile pantry program, warehouse operations, and fleet maintenance, and support efforts to maintain a clean and safe warehouse and fleet.

• Manage supplies for each mobile site in the assigned service area.
• Collect and submit data as needed for the assigned distributions.
• Manage third-party outreach at mobile distribution to ensure all TCFB policies are followed.
• Develop relationships with local companies or organizations to support volunteer opportunities at assigned mobiles.
• Develop relationships with local area partners receiving distribution leftovers.
• Identify and evaluate opportunities for additional food distributions.
• Work with the program manager to develop safe and effective distribution policies to meet the service area’s needs.
• Possess an openness and willingness to perform other duties as assigned.

 

 

Knowledge Skills and Abilities:

Communication

• Must have excellent written and verbal communication skills with a demonstrated ability to communicate effectively and convey concepts in an understandable way.
• Ability to communicate effectively with all levels of employees in the organization.
• Ability to make effective group presentations and conduct productive meetings.
• Accurately provide and receive information in oral and written communications; consistently offer ideas, opinions, or information in an articulate, professional way.
• Ability to respond effectively to the most sensitive inquiries and complaints.

 

Personal Effectiveness

• Takes the initiative to solve problems as needed.
• Shows up to work on time and follows instructions, policies, and procedures.
• Ability to make the best use of available time and resources and balance the quality of work with meeting deadlines.
• Shows interest in, anticipates, and responds promptly to customer needs.
• Ability to work, communicate, and build appropriate rapport with people of diverse backgrounds.
• Looks for better ways to perform routine aspects of the job; asks for and uses feedback to improve performance.
• Strong organizational skills and ability to prioritize and be adaptive to changing needs.
• Ability to work both independently and as part of a team.
• Respects and maintains confidentiality; tells the truth and is honest in all dealings; avoids situations and actions considered inappropriate or which present a conflict of interest.
• Adheres to all workplace safety standards and practices.
• Manages own time, priorities, and resources to achieve goals.
• Maintains composure in stressful or adverse situations.

 

Computer Skills

• To perform this job successfully, the individual should have advanced knowledge of the following computer software programs: Microsoft Office Suite – specifically Word, Excel, and Outlook.
• The employee will be expected to learn and use other software programs effectively.

 

Work Environment & Physical Requirements:

 

Work Environment

This job operates in the field in a community-based environment that fluctuates both indoors and outdoors. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. The noise level is moderate. In instances of a federal, state, or locally declared emergency, Treasure Coast Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties outside the scope of their usual responsibilities.

 

Physical Requirements

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Mobile Pantry Driver will work in various weather conditions, including high heat/humidity, cold weather, and rain for 3-4 hours at a time. Ability to stand and walk for a minimum of eight hours. Ability to lift and carry up to 50 lbs. Ability to work a flexible schedule, including evenings and weekends. This position requires the employee to work Saturdays occasionally.

 

Essential business/ first responder: In instances of a federal, state, or locally declared emergency, Treasure Coast Food Bank is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessities. Some positions are more likely to be required on-site than others

 

I have read the job description and fully understand the requirements set forth therein.  I understand that this job description does not list all the duties of the position.  I will be evaluated in part based on the tasks listed in this description.  Treasure Coast Food Bank has the right to revise this job description at any time.  This job description is not a contract for employment.